Contact Us
We'd love to hear from you! Whether you need a free quote, have questions about our services, or just want to chat, drop us a message. Fill out the form below, and our friendly PBdropshipping team will get back to you in no time. From pricing inquiries to expert advice, we're here to make your dropshipping journey a success. Let's connect and make things happen!
FAQ
What are your working hours?
Our office hours are from 9:00 AM to 5:30 PM, Monday to Saturday (Beijing Time, UTC+8). In addition, we have 24/7 online customer support available.
Can I get one-on-one consultation?
Yes! Each customer is assigned a dedicated account manager who will follow up on your order from start to finish. They will also regularly report progress to our sales manager to ensure smooth order fulfillment.
Besides working with suppliers, do you also have your own factory?
Yes, we have our own factory in Ningbo, China.
What kind of city is Ningbo?
Ningbo is a major international trade hub on China’s east coast. It has been engaged in foreign trade for over 1,000 years. The Ningbo-Zhoushan Port is the world’s largest port in terms of cargo throughput.
Can I visit your factory in China?
Absolutely! Our factory is located in Ningbo, an eastern city in China. You are always welcome to visit us. Our office address is Int'l Conv. & Exhib. Ctr. - No.9 Hall.
How long have you been in the dropshipping business?
We started our dropshipping agency business in 2018. With years of experience, we have deep knowledge of the supply chain in eastern China. Also, as of 2025, we have over 10 years of experience in manufacturing with our own factory.
Why should I choose your company over other dropshipping agents in China?
While we may not be as large as some of the top-tier dropshipping agents in China, we provide better control over local suppliers and lower operational and marketing costs. This allows us to offer you the most competitive prices. As you know, when product quality and shipping speed are similar, price is king.
Which countries or regions do you work with?
We have stable and long-term partnerships with businesses in Europe, America, and Southeast Asia. We are also actively expanding into the African market, aiming to do business with customers worldwide.
Do you offer any discounts for first-time customers?
Yes! We provide free quotes, and for new customers, we offer a 5% discount on the first order.
What is your service philosophy?
Our goal is to help customers get the best products and shipping solutions at the lowest possible cost.
How fast can you ship from China after I place an order?
If the product is from our own factory, orders placed before 5:00 PM will be shipped out the same day. If the product is sourced from our suppliers, we can arrange shipment from Ningbo Port within 3 days at the fastest.